Uganda: Health Care Now On Your Phone – All Africa
Today, it’s possible for somebody to use their mobile phone to shop online, send money to a colleague or get directions to a new restaurant because in Uganda (Africa) Health care is now on your phone here at TMCG and Rocket Health Africa.
Such figures have presented an enormous opportunity for many people who have utilized the mobile phone as a platform to create business opportunities.
The Medical Concierge Group (TMCG) is one of them. The partnership comprising doctors and entrepreneurs recently launched Uganda’s first-ever 24/7 health call center.
The center is a platform where anyone who needs medical help and owns a mobile phone, can access a trained and licensed doctor, pharmacist, ambulance services, and clinic references by just calling 0417747000 at a regular fee, any time.
According to Dr. Davis Musinguzi, a director of TMCG, the health call center will make health care accessible and available through phone calls, SMS, and video chat.
He hopes the call center will help reduce child mortality and the patient-doctor ratio by bringing health facilities and workers nearer to Ugandans.
The call center located in Lubaga takes 30 simultaneous calls at any one time and can support up to 8,000 calls a day.
Dr. Elioda Tumwesigye, minister of state for Health (General Duties), who launched the call center, applauded TMCG for creating an innovative solution that would benefit many Ugandans.
“The bulk of Uganda’s disease burden is a result of preventable diseases resulting from lack of information and education, thus an innovative solution like this call center will do a lot to help many Ugandans have access to health care, information, and education.”
He said the ministry was promoting e-Health to ensure that government and its partners obtain value in innovations in this digital age.
Dr. Musinguzi said the health call center model worked well in places such as Europe and even next door, in Kenya and he was confident that it would succeed in Uganda.
By Daniel Ogwang