U-Report, in partnership with UNICEF
The U-report social connection text messaging platform was created by UNICEF as a way to help young Ugandans engage on issues that are relevant and pressing to them and provide bi-directional communication between youth and Members of Parliament. By February 2016, U-report had 278 000 active users. Of the multiple interactions on the U-report platform, it was found that 60 – 70% of interactions were health related.
TMCG has been working in partnership with the UNICEF U-report team to provide U-reporters with free healthcare consultations delivered straight to their mobile phones. All incoming questions to U-report automatically get scanned for health-related keywords. These questions immediately get responded to by the qualified team of health professionals of TMCG. In a recent polio campaign organised by UNICEF, U-report was used to check immunization coverage.
Communities were able to direct any questions or concerns about immunization directly to TMCG and over 3 days more than 5,000 messages were received.
World Vision Uganda
The USAID/Uganda HIV/Health Initiatives in Workplaces Activity (HIWA) is a 5 year and 15million USD program. This is a national program implemented in Uganda by World Vision Inc in partnership with The Medical Concierge Group (TMCG) as the mHealth lead organisation.The goal of the Activity is to improve the health of the members of the Uganda Police Force, Private Security Guards, Uganda Wildlife Authority, and selected hotels.
The benchmarks for the achievement of this goal will be a demonstrable reduction in the incidence of HIV and AIDS and other communicable diseases and improved quality of care for those infected or affected. In order to achieve the desired goal and purpose, the activities are designed to meet three intermediate results, namely increased availability and access to comprehensive HIV and AIDS and health services, improved quality of HIV and AIDS and other health services, increased uptake and utilisation of HIV and AIDS and other health services.